Terms and Conditions

Terms and Conditions of Bricktense.com Online Store

1. General Provisions

1.1. The Bricktense.com online store is operated by Efrado Jakub Jóźwiak, headquartered in Szczecin, ul. Cyfrowa 6, postal code 71-441, NIP: 9251985038.

1.2. The store can be contacted via phone: +48574367995 or email: info@bricktense.com.

1.3. These Terms and Conditions define the rules for using the online store, including order placement, delivery, payments, returns, and complaints.

2. Store Offer

2.1. Bricktense.com sells new and used toys.

2.2. All products offered in the store comply with the descriptions on the website.

2.3. Product prices are listed in Polish zloty (PLN) and include VAT.

3. Placing Orders

3.1. Orders can be placed via the Bricktense.com website.

3.2. To process an order, the customer must provide accurate data.

3.3. The contract is concluded upon order confirmation by the store.

4. Payments

4.1. The customer can pay via bank transfer, credit/debit card, electronic payment systems, or cash on delivery.

4.2. The store reserves the right to cancel an order if payment is not received within the specified timeframe.

5. Delivery

5.1. Orders are fulfilled within Poland and selected EU countries.

5.2. Delivery is carried out via courier services or Polish Post.

5.3. Delivery costs are provided during order placement and depend on the selected shipping method.

6. Returns and Complaints

6.1. Consumers have the right to withdraw from the contract within 14 days of receiving the goods without providing a reason.

6.2. To return a product, the customer must notify the store via email.

6.3. Complaints regarding defective goods should be sent to info@bricktense.com.

6.4. The store processes complaints within 14 days of receipt.

7. Personal Data Protection

7.1. The store processes customers’ personal data in accordance with applicable laws and the Privacy Policy.

7.2. Personal data is used solely for order processing and is not shared with third parties without the customer’s consent.

8. Final Provisions

8.1. The store reserves the right to amend the Terms and Conditions. Changes take effect no earlier than 7 days after publication on the website.

8.2. Matters not covered by these Terms and Conditions are governed by Polish law.

8.3. These Terms and Conditions are effective from the date of publication on the store’s website.